Shipping policy

Shipping 

We have developed a robust network of couriers. Below, you will find detailed information regarding our shipping services, including estimated delivery times.

  • Domestic Shipping: Orders within united states are processed quickly and delivered via our trusted local couriers.
  • International Shipping: We offer shipping to most countries globally. 

Shipping Cost

Shipping Costs are calculated at checkout. We offer Flat rate.

Free Shipping Offer

We are pleased to offer Free Shipping on all orders valued at $50 and up only in the United States. Eligible orders will automatically qualify for this benefit at checkout

Estimated Delivery Time

  • Domestic: 6-7 days
  • International: 7-21 days

Please note that the delivery times provided are approximate and may be influenced by your location. Nevertheless, your order will arrive prior to the estimated maximum timeframe, allowing for efficient and timely receipt of your goods


Tracking Your Order

Once your order is shipped, you will receive an email with tracking information. You can monitor the status of your shipment through the provided tracking link.


Customs and Import Duties

  • International orders may be subject to customs fees, duties, or taxes imposed by your country.
  • These charges are the responsibility of the customer and are not included in our shipping rates.
  • Please check your local customs policies for more information.


Lost or Delayed Packages

  • If your package is delayed, please contact your local courier or customs office for updates.
  • If a package is lost during transit, contact us at support@thai-organics.com and we will assist in resolving the issue.


Order Cancellations

You may cancel your order within [12 hours] of placing it for a full refund. After this period, cancellation requests will be subject to our return and refund process.


Shipping Restrictions

We are unable to ship to P.O. boxes or certain restricted locations. If your address is within a restricted area, we will notify you during the order process.


Changes to Shipping Address

If you need to update your shipping address after placing an order, please contact us immediately at support@thai-organics.com Address changes can only be made before the order has been shipped.


Contact Us

If you have any questions or concerns about shipping, please don’t hesitate to reach out to us at support@thai-organics.com